Frequently Asked Questions

  1. Who’s part of the Settlement?

    You may be a member of the Settlement Class if you fall within the Settlement Class definition. The “Settlement Class” is defined as:

    All individuals who, between July 17, 2015 and November 25, 2020, returned an item purchased from a Walmart store, Sam’s Club store, or online from Walmart.com or Samsclub.com for pickup or delivery within the United States, and to whom Walmart or Sam’s Club gave a refund or credit, but the amount of sales tax refunded or credited was less than the full amount of sales tax paid at the time the item was purchased.

    The United States District Court for the Eastern District of Missouri (Judge Henry E. Autrey) has conditionally certified the Settlement Class for settlement purposes only.

    If you are not sure whether you are in the Settlement Class, or have any other questions about the settlement, you can review a copy of the Settlement Agreement here, or call 1-800-462-2905 to hear recorded answers to frequently asked questions.

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  2. What is this lawsuit about?

    The lawsuit alleges that Walmart violated the law by failing to provide a full refund in cash or store credit to some customers who were owed a full refund under Walmart’s return policy, and specifically that Walmart miscalculated and under refunded the sales taxes that those customers originally paid for the items they returned. As alleged in the lawsuit, Walmart maintains a written return policy, under which it promises its customers that they may generally return purchased items within 90 days of the purchase date and receive a full refund in cash or store credit. The lawsuit further alleges that Walmart breached the terms of its return policy and violated the Missouri Merchandising Practices Act (“MMPA”), Mo. Ann. Stat. 407.010 et seq. by failing to provide a complete refund to certain customers who made returns pursuant to the return policy–namely, that Walmart under refunded the sales taxes that some customers originally paid for items they later returned. The complaint in the lawsuit is posted here and contains all of the allegations.

    Walmart denies Plaintiff’s allegations and that it has violated the law. Neither the Court nor a jury have considered or decided the merits of the allegations in the lawsuit. The parties have negotiated and entered into the proposed Settlement to avoid the risk, uncertain outcome, expense and distraction of continued litigation.

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  3. Who represents me?

    In a class action, one or more people called “class representatives” sue on behalf of other people who have the same or similar claims. In this case, the Plaintiff, Scott Pearlstone, sued Walmart and sought to represent other consumers who could have similar claims against Walmart. The court has appointed Plaintiff for settlement purposes to be the class representative for all Settlement Class members in this case.

    The court also appointed the law firm McGuire Law, P.C. as class counsel to represent the Settlement Class members. If you want to be represented by your own lawyer, you may hire one at your own expense.

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  4. What benefits can I receive from the Settlement?

    Walmart has agreed to pay a class settlement amount of $5,000,000 into a Settlement Fund. Settlement Class Members who timely filed a valid claim would be eligible to receive an equal share of the money remaining in the Settlement Fund after deductions for the costs of settlement administration, attorneys’ fees and litigation expenses, and an incentive award for the Settlement Class Representative.

    The exact amount of payments to each Settlement Class member is unknown at this time; the final amount of each payment will depend on the number of claims submitted and the amount available in the Settlement Fund after the deductions.

    If you timely submitted a valid claim form that was approved by the Settlement Administrator, your settlement payment check was mailed to you on July 19, or your digital payment was transmitted electronically on July 21, 2021, based on the delivery method you chose on your claim form.

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  5. How do I make a Claim and get a Payment?

    To qualify for a payment from the Settlement, you must be a Settlement Class Member and have submitted a timely and valid Claim Form on or before April 1, 2021.

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  6. Do I have to pay the lawyers representing me?

    No. The Court has appointed attorneys from McGuire Law P.C. in Chicago, Illinois to serve as Settlement Class Counsel to represent you and other members of the Settlement Class.

    Settlement Class Counsel’s contact information is as follows:

    Myles McGuire
    Paul T. Geske
    Brendan Duffner
    MCGUIRE LAW, P.C.
    55 West Wacker Drive, Suite 900
    Chicago, Illinois 60601
    mmcguire@mcgpc.com
    pgeske@mcgpc.com
    bduffner@mcgpc.com
    Tel: (312) 893-7002

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  7. What am I agreeing to by remaining in the Settlement Class in this case?

    If you are a member of the Settlement Class, and if you chose to remain in the Settlement Class (i.e. you did not exclude yourself), then you were eligible to submit a claim to receive a payment from the $5,000,000 Settlement Fund as described above. Settlement Class Members will also be bound by the release of claims in the Settlement. This means that if the Settlement is finally approved, Settlement Class Members cannot sue, continue to sue, or be part of any lawsuit against Walmart for claims involving or relating in any way to the claims made in the lawsuit that led to the Settlement.

    The released claims include all claims that were or could have been asserted in the litigation, regardless of whether those claims are known or unknown, filed or unfiled, asserted or as yet unasserted, existing or contingent.

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  8. What if I don’t agree with the Settlement?

    If you are a member of the Settlement Class, and have not excluded yourself from the Settlement, you had the option to object to the Settlement no later than April 1, 2021, if you thought there were legal reasons why the Court should reject it.

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  9. Can I exclude myself from the Settlement Class?

    If you do not want a payment and do not want to be legally bound by the terms of the Settlement, you must exclude yourself from the Settlement. If you do so, you will not be eligible to receive any payments as a result of this Settlement. However, you will keep the right to sue or continue to sue Walmart on your own and at your own expense if you wish to pursue any of the claims being released as part of this settlement.

    To exclude yourself from the Settlement Class, you must have submitted a timely and valid “Opt-Out Request” to the Settlement Administrator in writing no later than April 1, 2021.

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  10. What is the difference between objecting and asking to be excluded?

    Objecting is telling the Court the legal reasons why you do not like something about the Settlement. You can object to the settlement only if you are a Settlement Class Member and you do not exclude yourself.

    Excluding yourself is telling the court that you do not want to be part of the settlement. If you exclude yourself, you cannot object to the settlement because it no longer affects you.

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  11. What if I do nothing at all?

    If you are a Settlement Class Member and chose to do nothing, you remain a member of the Settlement Class and release your claims against Walmart. However, you will not receive an individual payment. You must have submitted a claim to receive a payment from this settlement.

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  12. What will be decided at the final approval hearing?

    The Final Approval Hearing was held Thursday, April 22, 2021.

    At the final approval hearing, the court considered whether the settlement is fair, reasonable, and adequate. The court also considered the request by Settlement Class Counsel for attorneys’ fees and expenses and for the Settlement Class Representative’s incentive award. The settlement was approved.

    Final Approval was granted on May 24, 2021.

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  13. I received an email from EpiqPay. What is the email about and is the email legitimate?

    If you received an email from NoReply@EpiqPay.com, it is because you were determined to be eligible for a payment in a class action settlement. By default, individuals eligible for payments will receive a warmup email a few days before they receive an email containing a link to claim their payment. This is normal. If you claim a payment, you will also receive one or more follow-up emails from our payment partner, Tremendous, confirming where in the process your payment is. If you do not immediately claim your payment, you may also receive one or more reminder emails.

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  14. What is EpiqPay?

    EpiqPay is the official digital payment platform for Epiq Class Action and Claims Solutions. EpiqPay offers individuals who are eligible to receive payments in mass actions an easy, convenient, fast, and secure way to claim their payments. General information about EpiqPay is available at www.epiqglobal.com/en-us/technologies/epiq-pay.

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  15. How do a claim my EpiqPay payment?

    Claiming your EpiqPay payment is simple and easy. All EpiqPay payment and reminder emails contain a ‘Claim Payment’ link. If you click the "Claim Payment" link before the payment expiry date listed in your email, the link will take you to a payment dashboard where you can choose your preferred method of payment. Depending on the method of payment you choose, you may be asked to confirm your selection or provide one or two pieces of information so your payment can be processed. After that, you will receive a small number of interim notifications from our payment partner Rewards@Tremendous.com letting you know your payment is ‘in process’, and eventually you will receive a link to your payment card, if you chose that as your option. Contact information for our payment partners is available onin these notifications, in case you experience any issues using you card.

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  16. When will I receive my digital payment? / Why have I not received my digital payment?

    Emails regarding digital payments for this matter commenced on April 14, 2022, and digital payments will be available to claim through May 14, 2022. During that window, Epiq digital payment emails were or will be sent from NoReply@EpiqPay.com, so please review your inbox for messages from that email address. Due to variability in individual recipient email accounts, users are encouraged to review their junk and SPAM folders in case the digital payment emails went to those locations.

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  17. After choosing my preferred payment options, will I receive my payment immediately?

    No. Digital payments are processed quickly, but once a user selects their preferred payment option, it typically takes 2-5 business days for the value of the award to reach end user cards or accounts. Upon making your selection, you will start to receive a series of emails from EpiqPay and our digital payment partners, keeping you apprised of the progress of your payment.

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  18. Where can I get more information?

    For more information, you can visit the Important Documents page, review a copy of the Settlement Agreement here, or call 1-800-462-2905 to hear recorded answers to frequently asked questions. You may also contact Class Counsel (see FAQ 6).

    PLEASE DO NOT CALL OR WRITE THE COURT, THE COURT CLERK’S OFFICE, WALMART, OR WALMART’S COUNSEL. THEY WILL NOT BE ABLE TO ASSIST YOU.

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